Date Submitted:   
Name:                    
Present Address: 
City:                             Zip: 

Email:                    
Home Phone:       
Cell Phone:           
FAX:                      

1.    Why are you considering giving up your current job or position or taking on this as a part time position?
      

2.    What exactly did you do at your last job?  Tell me what your average workday was like and what you were
        responsible for handling?
      

3.    What accomplishments are you most proud of professionally?  Personally?
      

4.    If you had more spare time, what would you do with it?
      

5.    How would you handle a customer who called and was angry?
      

6.    How would you handle a customer who was upset about something the agent hadn't delivered?
       Could you turn that situation around and make that person a happy client?
      

7.    Do you tend to dig into the tough problems in the morning, afternoon or late in the day?
      

8.    Why do you do the tough stuff at that time?
      

9.    How many tasks can you handle at once?
      

10.  How do you organize your work?
      

11.  What kind of people annoy you?
      

12.  Tell me about the worst supervisor you ever worked for?
      

13.  Tell me how you handled working in that situation.
      

14.  What decisions did you make at your last job and how did you go about making those decisions?
      

15.  Have you had problems working with others?
      

16.  What experience have you had in real estate?  Have you ever purchased or sold a home or handled
        rentals?
      

17.  What aspects of working in a real estate office interest you?
      

18.  What do you hope to be doing two years from now?  How much do you want to be earning?
      

19.  Tell me about your biggest frustrations in your business / working career.
      

20.  What has been your most rewarding work-related experience?
      

21.  What are your career goals?  (Are they serious, well-thought-out goals, coinciding with this position?)
      

22.  If anything would take you away from working, what would it be?  (Kids, smoke break, etc.).
      

23.  Do you have reliable transportation?
      

24.  Do you listen to tapes?  Have you heard of Walter Sanford, Brian Tracy, Zig Ziglar?
        Have you attended any seminars?
      

25.  How fast can you type?  May I test you?
      

26.  What computer skills do you have, specifically are you familiar with Microsoft Word, Microsoft Excel,
        Microsoft Publisher, Microsoft FrontPage, Quicken, etc.?
      

27.  Have you driven around Burbank, Glendale, North Hollywood & Sun Valley?
       Can you find specific neighborhoods?
      

28.  Have you ever been a real estate agent?
      

29.  Have you worked in escrow?
      

30.  Have you taken any courses regarding title insurance or worked in title insurance?
      

31.  Have you taken any time management courses?
      

32.  Do you use a daily planner of any type?
      

33.  Have you had extensive experience with over-the-phone client service?  What was it?
      

34.  What does a "client for life" mean to you?